고객에 대한 서비스는 선택사항이 아니다
CUSTOMER SERVICE – NOT AN OPTION 고객에 대한 서비스는 선택사항이 아니다 By: Robert J. Tamasy Recently my wife had an interesting conversation with a friend who, like her, also works as a receptionist in a medical office. The woman commented on the alarming decline in customer service, not only in the health care industry, but throughout the business and professional wo..